CPSC warns about 210,000 HAIARA power banks, saying only one seller has agreed to a recall

The US Consumer Product Safety Commission (CPSC) has told owners of HAIARA power banks, model W5 PRO, to stop using them, in a product safety warning dated November 5, 2026, that covers about 210,000 units. A week earlier, on October 29, the agency announced a recall of the same model, but only for about 11,000 units sold on Amazon.com by a seller called Mitrytech, as set out in our guide to this year's power bank recalls. The warning is the new step: it reaches power banks sold through other sellers, and it names no other seller that has agreed to a recall.

According to the warning, the units were sold on Amazon.com and Newegg.com from January 2025 through October 2026. The warning's total of about 210,000 is about 19 times the number the recall covers, by our arithmetic. The warning does not say whether its total includes the units Mitrytech has recalled.

Who has and has not agreed to a recall

The warning names the manufacturer and three Amazon sellers. It says the manufacturer, Shenzhen Joway Power Supply Co., Ltd., of China, has not answered the agency's requests to recall the power banks or to provide information about them. Mitrytech, the trading name of Huizhou Yancheng Trading Co., Ltd., of China, is the one seller that has agreed to recall. Another Amazon seller, Geralde-US, has not responded to the agency's requests, and the warning says that Woot, also named as an Amazon seller, "has refused to conduct a recall". The warning does not give the companies' reasons or say how many units each one sold.

The hazard and how to identify the power banks

Both notices describe the same danger: the lithium battery inside can explode and ignite, causing fire and burn hazards. The 600 reports the warning cites cover fire, explosion and other thermal incidents. Neither notice says where or when the incidents happened.

The affected power banks are black, with "20W" printed on the front and "Model: W5 PRO" on the side. Some purchase receipts show the HAIARA brand name. Both notices apply only to units that have no date code, in the format YYYYMMDD, printed on the side; neither says what the date code on other units means.

What the CPSC tells owners

For units covered by the warning, the CPSC says owners should stop using the power banks immediately, dispose of them according to local hazardous waste procedures, and not sell or give them away. The warning says a lithium-ion battery like this one should not go in household trash, curbside recycling or the used-battery collection boxes found in some stores, because defective batteries carry a greater fire risk. It suggests asking a municipal household hazardous waste collection center in advance whether it takes such batteries, and contacting the municipality if it does not.

Buyers who got their power bank from Mitrytech on Amazon can claim the refund set out in the October 29 recall. According to that notice, Mitrytech asks for a photo of the power bank with the word "recalled" written on it in permanent marker, and confirmation that it has been disposed of in line with applicable laws and regulations. The recall notice also links to a CPSC complaint form for owners who have trouble getting a remedy. Incidents with any of these power banks can be reported to the agency at SaferProducts.gov.

What the notices leave open

The warning does not say whether Newegg's sales were made by Newegg itself or by sellers on its site, and it gives no price range. It offers no remedy for buyers outside the Mitrytech recall, and neither notice says whether the W5 PRO was sold outside the US.